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There's no support ticket system and no chatbot — just an inbox. Write to us directly and a person reads it.
Email us
contact@favicon.toolsWhat to write in about
Bug report
Something broke, rendered wrong, or a download came out malformed.
Feature request
A size, format or platform you wish the tools covered.
Icon licensing
Questions about a specific icon set surfaced through the Generator's icon search.
Press or business
Anything else — partnerships, press, or general questions.
Before writing in about a favicon that "isn't showing up," it's worth running the checker against your domain first — it usually finds the exact cause in a few seconds.